FAQs & Support.

Yes. Anyone can trial Lemin Captcha for free. We make experiencing our uniquely human and accessible Captcha easy.

Yes. No matter where you are in the world, Lemin Captcha is available and ready to keep you and your users safe.

Yes. We use cookies so that your users are only asked to solve puzzle challenges one time. They can then skip them for up to 30 days. Our verification process works by matching users’ cookie-ids on their web browsers and hashed user-ids from the Lemin server. When users login to your website, our JS tags will automatically generate anonymized user IDs. We never store any of your raw data.

Unlike many of our competitors, our main concern is keeping you and your users safe. Ad-based captchas technically gain their revenue through bots. Lemin Captcha greatly reduces the risk posed by bots and other security threats.

They ask you ‘Are you a robot?’. We treat you and your customers like humans. To solve Lemin Captcha, you simply need to be human. Lemin believe in less barriers and more play. Security should happen automatically, without you ever being left wondering ‘What do I need to do next?’

We update the dashboard in real-time, so you always have the latest data. Check each metric, and learn about threats and attempted attacks. Gain a detailed understanding of the ways that Lemin Captcha is keeping your website and users safe.

Less than 30 minutes. We designed the process to be seamless and simple. Please do get in touch if you need a little extra help getting up and running. Our trusted service partners are always on hand to help.

Lemin Captcha uses major cloud platforms for its architecture. Scalable and highly-robust, Lemin Captcha is designed to manage massive volumes of requests.

Yes. Your users will only be asked to solve a puzzle challenge once. They can then skip requests for up to 30 days. This means they are not being asked every time they visit your site.

You can find more technical information in Question 3.

Simple. Just send our support team a message. They will happily provide the support and guidance you need. Get in touch.

Yes. We offer all our users two options. Simply use our preset levels, or customise each parameter. Analyze past access logs and other activity to find your perfect set of parameters.

Yes. We offer our users a lot of freedom. Generate multiple Captchas through your dashboard. Each Captcha you create has unique JavaScript code. Simply place a Captcha’s code into the area you wish. You can change the setting and check traffic for each of your Captchas.

Yes. Uploading your custom images is easy. Create customized Captchas that match your branding and brand experience. It’s fast and simple.

Yes. You can upload any custom image over 300 x 300 pixels and below 3MB.

Lemin Captcha supports every major desktop and mobile browser, as well as desktop and mobile apps.

• Mozilla Firefox
• Google Chrome
• Microsoft Edge
• Microsoft Internet Explorer
• Apple Safari
• Apple Safari and Safari Webview on iOS
• Google Chrome on iOS
• Android’s native browser and Google Chrome on Android
• Electron apps on Windows, Mac and mobile devices
  

Yes! Wouldn't you know, there is one right here:

<script

src="https://lemin-saas-api.herokuapp.com/captcha/v1/cropped/CROPPED_99c7427_0bf9268f0b8742b296fbc3864ca8f324/js"></script>

Once you have exceeded the free limit, you’ll receive payment requests via your dashboard.

Don’t worry. We’ll send you several reminders via email, before temporarily pausing your protection. Halting protection does not affect the login process.

No. There’s no limit to the number of Captchas you can create. Get creative and have fun.